Privacy Policy

1. Introduction

ParentProof ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, display name, password (hashed)
• Profile Data: Preferences, notification settings
• Ratings & Reviews: Channel ratings, comments, disagreement reports
• Communications: Contact form submissions, support requests

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent
• Device Information: Browser type, operating system, IP address
• Cookies: Session management, preferences (see Cookie Policy)
• Security Data: Browser fingerprints for fraud prevention

2.3 Third-Party Data

• YouTube API: Public channel information, video metadata
• Google Gemini: AI-generated content assessments

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process and display user ratings
• Send verification emails and notifications
• Improve service quality and user experience
• Detect and prevent fraud or abuse
• Respond to user inquiries and support requests
• Generate anonymized analytics and statistics
• Comply with legal obligations

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Service Providers

We may share data with trusted service providers who assist us in operating the Service:

• Email service providers (MailerSend)
• Cloud hosting providers
• AI analysis services (Google Gemini)
• Database services (MongoDB Atlas)

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activity
• Protect users' safety

4.4 Public Information

Ratings and reviews you submit may be publicly visible. Your display name (not email) may be shown with your contributions.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account:

• Personal identifying information is removed
• Votes are anonymized but retained for data integrity
• Legal and security logs may be retained longer as required

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt-out of marketing communications
• Disable cookies (may affect functionality)

6.2 GDPR Rights (EU Users)

If you are in the European Economic Area, you have additional rights:

• Right to data portability
• Right to restriction of processing
• Right to object to processing
• Right to lodge a complaint with supervisory authority

6.3 CCPA Rights (California Users)

California residents have the right to:

• Know what personal information is collected
• Know if personal information is sold or disclosed
• Say no to the sale of personal information
• Access personal information
• Request deletion of personal information
• Not be discriminated against for exercising privacy rights

7. Children's Privacy (COPPA Compliance)

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such collection, we will delete it immediately. Parents who believe their child has provided information should contact us immediately.

8. Data Security

We implement appropriate security measures including:

• Encryption of data in transit (HTTPS/SSL)
• Password hashing with bcrypt
• CSRF protection
• XSS prevention
• Rate limiting and abuse detection
• Regular security audits

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via:

• Email notification (for account holders)
• Prominent notice on the Service
• Updated "Last Updated" date

12. Contact Us

For privacy-related questions or to exercise your rights, contact us:

• Through our contact form
• Email: [Your Privacy Email]
• Mail: [Your Physical Address]

13. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at [DPO Contact Information].